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Your Success Begins with Us

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The Russell Real Estate Services

REALTOR® Advantage


    P r e m i u m   

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Professional Career 


  • Mentoring with an Experienced agent

  • 6 Evenings of Classroom Study

  • 3 Days of GRIP

  • Russell Institute Online Training

  • National Speakers and Trainers

  • Company Sponsored CE's


Planning & Coaching

Far more than just "goal setting", it's a full business plan that outlines all the activities, skills and coaching support to help you reach your business and personal objectives.

Programs and Technology

  • KVCore Platform

  • CoreFact Marketing Suite

  • Premium Dotloop

  • Core Social

  • Core Listing Machine

  • Core Social

  • CloudCMA

  • Testimonial Tree


  • Matterport Photography

  • NEW "Virtual Visits" Tour

  • Professional Photography Services

Lead Generation

  • Russell Lead Rotation

  • Realtor.com Leads on Listings

  • Zillow Leads on Listings

  • Social Media Marketing

    • Company Boosts

    • Squeeze Pages​

    • Landing Pages

Winning Relationships

  • Member of Leading Real Estate Companies of the World

  • Newman Title

  • Russell Insurance

  • National Association of Realtors®

  • Ohio Realtors®

  • Local Boards of Realtors®

  • Local MLS's

  • Make-A-Wish®

"Jim is knowledgeable, professional, responsive, supportive, and everything you need in a Broker/Manager!"

Recommendation from  

Audrey Baka  

"Jim is a fantastic managing broker. He is a leader and always willing to help his agents grow. He is very inspiring and possesses the qualities that all realtors look for in a man in his position. He is always willing to sacrifice his time in his business to help you with yours. I'm a veteran realtor of twelve years now but have learned more in the last three years under Jim's guidance than I have in the first nine. I give James Hiles the highest recommendation I can."

Recommendation from  

Tim Damiano  

"I started my career as a Real Estate Agent with Russell Real Estate in August of 2017. I came from 20+ years in Mortgage/Finance, and spoke to many local agencies before deciding where I wanted to hang my license. James Hiles, his character and his knowledge, were some of the biggest reasons I chose to come to Russell. I wanted to work for a company with integrity and which helped the community, and I couldn't be happier with my decision. James heads the golf outing in support of Make A Wish each year. He has stepped in to help me with challenging clients. He is responsive to questions and genuinely wants to see his sales agents succeed. If you are looking to come to a company that listens to its sales agents, gives them every tool to succeed and sincerely cares about their employees, James Hiles is the person to speak with

Recommendation from  

Christine M. Pratt  

What our agents are saying.

"Jim is the reason I am currently at the Russell Strongsville location. I live 35 mins away and there are other offices closer to my home. However, it’s worth the inconvenience to be have the opportunity to have Jim Hiles as my manager. He is ALWAYS available and knowledgeable to answer my questions. I believe my success is in this industry is 100% because I have the best support available."

Recommendation from  

Theresa Seese  

"Russell Real Estate Services offers excellent support to their Realtors. The tools and systems they make available are free and cutting-edge. You will receive mentoring and free training at the level you need it. Jim Hiles, Manager, Strongsville Office is friendly, knowledgeable and approachable. This family-oriented company truly cares about their agents."


Recommendation from  

Sandra Runyon  

"Jim has a world of knowledge! He offers valuable information on how to succeed in our careers, training opportunities and always available to provide advice when needed. Extremely personable, kind, genuine and caring! Couldn't ask for a better manager!"

Recommendation from  

Lori Musial   

"Jim has been a great help to me since I came to Russell. He is very responsive to my questions and encourages me to grow with ideas and coaching he provides. He has made my transition to Russell great! I appreciate how Jim thinks outside of the box with managing an office. His goal is to provide a way to communicate information that is useful to our team of agents and not just "check the box" for having a meeting. Jim is a pleasure to work with!"

Recommendation from

Terrie Gerchak 

"Jim has been an instrumental part in the growth of my business personally and to the future planning and growth of the team we have at Russell Real Estate. His open-door policy and hands-on approach makes him very accessible and helpful when I have questions or need advice".

Recommendation from  

Chris Kilbane   

"Love our leader, coach and manger, Jim Hiles. Thank you for all you do for our office. You exceed on your technology, which is very helpful for me. You are always here when I need you. Everyone gets along in our office and yes we are a team with a great team leader."


Recommendation from   

Susie Colvin  

“Success is not final; failure is not fatal:

It is the courage to continue that counts.”

Winston Churchill

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